Privacy policy
Effective Date: May 15th 2025
At OneDeck Ltd. ("OneDeck", "we", "us", or "our"), we are committed to protecting your privacy and securing your data. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our website, platform, and mobile applications.
1. Who This Policy Covers
This policy applies to:
- Public Website: www.onedeck.com (informational site; may use cookies and analytics tools).
- OneDeck Platform: Available via web, iOS, and Android apps (all using the same servers and infrastructure).
2. Information We Collect
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Account Information: Name and email address.
- If you sign up using standard registration, we store your encrypted password.
- If you sign up using Google Sign-In, no password is stored.
- Payment Information: Processed securely via Chargebee. We do not store payment details.
- Usage Information: Includes IP address, device type, browser information, and activity logs.
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Cookies and Tracking:
- Session Cookies: Used to maintain your active session securely.
- Preference Cookies: Store user preferences for a personalized experience.
- Security Cookies: Used for security features and to detect malicious activity.
For website visitors, we may also collect data via Google Analytics and Facebook Pixel for marketing and traffic analysis purposes.
3. Customer Content and Data Responsibility
You may upload or store content such as company details, documents, board records, and other materials ("Customer Content").
You retain full ownership of your Customer Content. We do not access, use, or share this content except:
- To provide and maintain our services.
- When explicitly authorized by you.
- When required by law.
You are responsible for ensuring that your content complies with applicable laws.
4. How We Use Your Information
- To provide and improve our services.
- To manage your account and provide customer support.
- To communicate service updates and important notifications.
- To comply with legal obligations.
5. How We Share Your Information
We do not sell your personal data. We may share data with trusted third-party providers:
- Hosting & Infrastructure: Google Cloud, AWS, DigitalOcean.
- Payment Processing: Chargebee.
- Analytics & Marketing: Google Analytics, Google Ads, Facebook (Meta).
All providers are contractually obligated to handle your data securely.
6. Data Storage and International Transfers
Your data is securely stored on servers located in New York, USA. By using our services, you consent to the transfer of your data internationally, including to Israel and the United States.
7. Data Retention and Deletion
- We do not automatically delete any account data, even after subscription cancellation.
- Accounts can remain inactive indefinitely, allowing you to reactivate them at any time.
- We reserve the right to delete data from long-term inactive accounts at our discretion, but this is not automated.
- You can request deletion of your data at any time by contacting us at [email protected].
Some data may be retained to comply with legal, tax, or regulatory obligations.
8. Data Security
We employ industry-standard security measures, including:
- Encrypted password storage.
- Secure hosting environments.
- Advanced access controls and continuous monitoring.
While we take every reasonable precaution, no system can guarantee absolute security.
9. Data Breach Notification Policy
In the event of a data breach that affects your personal information, we will:
- Notify you promptly via email or through the platform.
- Provide details on what data was involved and steps you should take.
- Outline the measures we are taking to prevent future incidents.
Your trust and security are our top priorities.
10. Your Rights
You have the right to:
- Access and review your personal data.
- Correct or update your information.
- Request deletion of your account and associated data.
To exercise these rights, contact us at [email protected].
11. Children's Privacy
OneDeck is intended for businesses and individuals aged 18 and older. We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a new effective date. Continued use of OneDeck after updates constitutes acceptance of the revised policy.
13. Contact Us
If you have any questions or concerns, please contact us:
